Refund Policy

Because our digital products are delivered instantly, you’ll be asked to agree to immediate access at checkout and to confirm that you understand this means you lose your 14-day right to cancel once the download begins. For this reason, we don’t offer refunds once a product has been downloaded.

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We will always put things right if:

• your file is faulty, corrupted, or won’t open; (we’ll send a replacement, or refund you if we can’t fix it).

• the product is materially different from its description;

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• you’ve accidentally bought the same product twice; or

• you haven’t downloaded the product, and you contact us within 14 days of purchase.

To request help, email info@smallbizbod.com with your order number within 14 days of purchase. Please contact us before raising a dispute with your bank or payment provider, so we can resolve it quickly.

This policy doesn’t affect your statutory rights.

Paperback notebooks are sold and delivered by Amazon, and Amazon’s returns policy applies.