Sarah Ingleby
Complaints - what to do when things go wrong
How easy do you make it for someone to complain? No-one likes to be told they’ve made a mistake or done something wrong, but they are an...
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Sarah Ingleby
- Oct 15, 2021
- 3 min
Trademarks - what's in a name?
How it started I've been a freelancer for a number of years now, the last 9 trading under the name of Smallbizbod. I’m in a handful of...
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Sarah Ingleby
- Aug 16, 2021
- 5 min
The World of Bids and Tenders
Tenders and contracts have been in the news a fair bit recently. I’m sure you’ve seen the news articles and social media posts...
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Sarah Ingleby
- Aug 7, 2021
- 5 min
Freelancing: the ups and downs
One of the best things about freelance work is the flexibility. After years of working 40+ hour weeks and endless commuting I now get to...
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Sarah Ingleby
- Jul 17, 2021
- 4 min
Getting the most out of MS Office
I don’t know about you, but I’ve always enjoyed learning new things. Take Microsoft Office for instance; I’ve been using various...
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Sarah Ingleby
- Jul 10, 2021
- 3 min
How hiring a virtual assistant can benefit your business
Do you remember why you started your business? Maybe you have a trade that took blood, sweat and tears to train for until you achieved...
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Sarah Ingleby
- Jul 3, 2021
- 2 min
What on earth is a 'handover specialist'?
In short, a handover specialist is a trouble-shooter. You know the scenario: someone has left suddenly and all their knowledge is in...
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Sarah Ingleby
- Jul 2, 2021
- 1 min
Welcome to my blog
I've been a VA since 2012, but this is my first foray into blogging. I read and follow blogs from all over - hints and tips, industry...
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