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In today’s fast-paced business environment, having the right support systems in place can mean the difference between success and...

How do you manage when faced with a crisis? When things suddenly tank, or something happens you weren’t expecting? Stop the issue...

When I first set up my business it was on the basis that I knew lots of stuff, and had worked in a variety of industries. The types of...

Let’s start with the obvious question: what is a VA?   A Virtual Assistant (VA) is not one of those little chat bots that gives automated...

As a small business owner you may have seen the social media posts, or had emails telling you all about MTD for Income Tax, but do you...

What have I learned this week?   I’ve learned not to use the words "new office space" in social media posts or you'll be bombarded with...

Only the Administrator I would place a hefty bet on anyone with a background in office work having heard this phrase. I’ve heard it more...

I recently received a text message. One of many, but this one was different. "Hi, my name is James and I am reaching out from ( name...

I recently had a couple of…well…strange calls from people apparently returning a missed call from me. They were people unknown to me,...

There comes a point in every small business where the overwhelm will hit - when you find yourself working evenings and weekends, missing...

How easy do you make it for someone to complain? No-one likes to be told they’ve made a mistake or done something wrong, but they are an...

How it started I've been a freelancer for a number of years now, the last 12 trading under the name of Smallbizbod. I’m in a handful of...

Tenders and contracts have been in the news a fair bit . I’m sure you saw the news articles and social media posts referencing the...

One of the best things about freelance work is the flexibility. After years of working 40+ hour weeks and endless commuting I now get to...

I don’t know about you, but I’ve always enjoyed learning new things. Take Microsoft Office for instance; I’ve been using various...

Do you remember why you started your business? Maybe you have a trade that took blood, sweat and tears to train for until you achieved...

What on earth is a 'handover specialist'? According to my LinkedIn profile, I’m an “Bookkeeper, Bid Specialist, and all-round...

I've been a VA since 2012, but this is my first foray into blogging. I read and follow blogs from all over - hints and tips, industry...