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I recently received a text message. One of many, but this one was different. "Hi, my name is James and I am reaching out from ( name...

I recently had a couple of…well…strange calls from people apparently returning a missed call from me. They were people unknown to me,...

There comes a point in every small business where the overwhelm will hit - when you find yourself working evenings and weekends, missing meals, skipping family events, and no matter how long your days are, your to-do list just keeps growing. We’ve all been there! Some tasks keep getting moved to the bottom of the list until eventually they get forgotten completely and suddenly they become urgent. That’s when you need to look at outsourcing. Simple, right? While outsourc

How easy do you make it for someone to complain? No-one likes to be told they’ve made a mistake or done something wrong, but they are an...

How it started I've been a freelancer for a number of years now, the last 12 trading under the name of Smallbizbod. I’m in a handful of...

Tenders and contracts have been in the news a fair bit . I’m sure you saw the news articles and social media posts referencing the...

One of the best things about freelance work is the flexibility. After years of working 40+ hour weeks and endless commuting I now get to...

I don’t know about you, but I’ve always enjoyed learning new things. Take Microsoft Office for instance; I’ve been using various...

Do you remember why you started your business? Maybe you have a trade that took blood, sweat and tears to train for until you achieved...

What on earth is a 'handover specialist'? According to my LinkedIn profile, I’m an “Bookkeeper, Bid Specialist, and all-round...

I've been a VA since 2012, but this is my first foray into blogging. I read and follow blogs from all over - hints and tips, industry...